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Satisfied or Refunded

60 Day Return Policy

FREE Shipping

On Orders Over $99

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SAVE up to 20%

On Bulk Orders

Frequently Asked Questions

GENERAL

What payment methods do you accept?

We accept all major credit cards (Visa, AMEX and MasterCard). PayPal is available to retail customers, as are 'Buy Now, Play Later' payment options,  Afterpay. 

Is it safe to use my credit card on your website?

Yes it is safe to do so. Our website uses an SSL Certificate with 256 bit, Webtrust compliant industry standard encryption technology to encrypt your information so that only you and Sack Me! will ever see it.  Information disclosed or exchanged with any address beginning with https is encrypted using SSL before transmission. If for any reason you suspect fraud, you will need to contact your payment merchant (bank, credit card or PayPal) immediately and report the incident. We do not ask or require credit card pin number during the checkout process.

How do I contact QLT Workwear?

Please reach out via our Live Chat and our team will respond to your query as soon as possible. 

Our support team are available Monday - Friday, 9am - 5pm (AEST).

We strive to respond to all queries within 24 hours. Outside of business hours, we'll respond as quickly as possible.

Alternatively, please email us at support@qltworkwear.com.au.

Do all prices include GST?

All prices on the website are quoted in Australian Dollars and include GST. Sale prices are based on savings from regular price. 

All prices are subject to change and prices displayed are only valid online at the time shown.

Shipping & Returns

What is the QLT Workwear returns policy?

We understand that things happen and if you’re not 100% happy with your purchase, we will accept your return within 60 days of your receiving it. We do have a simple checklist and a few steps for you to follow should you need to coordinate a return, so check out the information on our returns policy on our shipping and returns page.

How much does shipping cost?

To help you save, we offer FREE delivery for any orders over $99* Australia-wide, otherwise standard shipping is at a flat-rate of  $9.95.

*To gain free shipping please ensure your order total is $99 and above after all applicable discounts and discount codes are applied.

How long does delivery take?

Orders will be dispatched within 3 working days of payment if all items are in stock.  

Once despatched, delivery by Australia Post will typically take from to 1-5 days to deliver items for all major metro cities and up to 10 days for regional areas including Western Australia, Tasmania, Northern Territory.

Does QLT Workwear ship internationally?

We currently only ship our products within Australia. However, if you wish to purchase in bulk and have delivery to an international destination, please e-mail us at support@qltworkwear.com.au with your requirements and we will be able to provide a quote on international shipping costs.

Can I track my order?

Yes! You'll receive an email with a tracking number and link once your order has been shipped. Just click on the link to check the delivery status of your order online with Australia Post, Startrack or Fastway Couriers.

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